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Pet Care BrandE-commerce

D2C Growth for an Online Pet Care Brand

Duration
5 Months
Services
Shopify OptimizationSEOFacebook AdsEmail Marketing
Section 01

The Challenge

low repeat purchases

Good first purchase rate but 12% repeat rate
No subscription model
High cart abandonment
Section 02

Our Process

Retention focus

01
Subscription model implementation
02
Abandoned cart sequences
03
Loyalty program

Services Delivered

Shopify OptimizationSEOFacebook AdsEmail Marketing
Section 03

Outcome & Results

Lifetime value grew

Repeat purchase rate from 12% to 48%
Subscription revenue became 35% of total
Customer lifetime value increased 210%
Cart abandonment reduced from 78% to 45%

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